JetBlue Plus Card, Issued by Barclays, Earns J.D. Power Award For Ranking Number One Among Airline Co-Branded Credit Cards
JetBlue Plus Card Ranks Highest in Rewards Earning, Rewards Redeeming, and Benefits
NEW YORK | August 17, 2023
JetBlue (Nasdaq: JBLU) today announced the JetBlue Plus Card, issued by Barclays, received the J.D. Power Award, ranking the highest among co-branded airline credit cards according to the J.D. Power 2023 U.S. Credit Card Satisfaction Study. The annual study by J.D. Power analyzes survey responses from more than 30,000 credit card customers across the United States.
The study, fielded in four different time periods from August 2022 through June 2023, measures overall customer satisfaction based on performance in seven factors: account management, benefits, customer service, new account, rewards earning, rewards redeeming, and terms. The JetBlue Plus Card achieved the highest score (or scored #1) in three of the seven study factors: Rewards Earning, Rewards Redeeming and Benefits.
“As JetBlue remains committed to delivering innovative programs, rewards and benefits for all customers, we’re proud that our cardmembers recognize the increased value we have built into our suite of JetBlue credit cards and the newly refreshed TrueBlue loyalty program” said Christopher Buckner, vice president of loyalty and partnerships, JetBlue. “This honor from J.D. Power further indicates our mission to invest in products, programs and services that put our customers first.”
“This recognition from J.D. Power demonstrates that the JetBlue Plus Card is delivering value, benefits and enhanced experiences to our cardmembers,” said Doug Villone, Head of U.S. Cards and Partnerships, Barclays US Consumer Bank. “At Barclays, we partner with America’s best loved brands to offer products and services that build loyalty and enhance the lives of the brand’s core consumers.”
Earlier this year, JetBlue launched the new TrueBlue® loyalty program, providing new opportunities for cardmembers to earn points, perks and attain TrueBlue Mosaic® status.
Barclays and JetBlue have partnered for more than seven years to issue the JetBlue Plus Card, where cardmembers enjoy benefits including:
- Bonus points after qualifying account activity
- 6X points on eligible JetBlue purchases
- 2X points at restaurants and eligible grocery stores and 1X points on all other purchases
- Free first checked bag and up to three eligible travel companions on JetBlue-operated flights.
JetBlue Plus cardmembers also enjoy additional benefits including: the opportunity to achieve Mosaic status more quickly; Points Payback allowing them to redeem points for a statement credit of up to $1,000 annually and more.
JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue carries customers to more than 100 destinations throughout the United States, Latin America, Caribbean, Canada, United Kingdom and France. For more information and the best fares, visit jetblue.com.
About Barclays US Consumer Bank
Barclays US Consumer Bank is a leading co-branded credit card issuer and financial services partner in the United States that creates highly customized programs to drive customer loyalty and engagement for some of the country’s most successful travel, entertainment, retail, and affinity institutions. The bank offers co-branded, small business, and private label credit cards, installment loans, online savings accounts, and CDs. For more information, please visit www.BarclaysUS.com.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto shopping tool can be found at JDPower.com.