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Payments

How to make a payment

  • What are my options to make a payment?

    There are several options to make a payment.

     

    1.  Use the Barclays US App to make a payment
    2.  Pay online via your Barclays online account
    3.  Call 1-877-523-0478
    4.  Mail your payment to the address on your statement:

     

    Credit Card payments
    P.O. Box 13337
    Philadelphia, PA 19191        

     

    Or                                     

     

    Card Services
    P.O. Box 60517
    City of Industry, CA 91716

     

    Please allow 7-10 days for USPS delivery.

  • How can I pay my bill online?

    You'll need to set up a payment account before paying your bill online. To do so, select Bank accounts from the Your profile menu. Then, select Add a bank account and provide your information.

     

    After your payment account is set up, select Make a payment from the Payments menu. From here, you can make a single payment or sign up for Automatic monthly payments.

     

    You can also set up a payment account and make payments in the Barclays US App. Tap the Profile icon at the bottom then select Bank accounts. You can also select the Payments icon at the bottom (or select an account and tap on View Payments) then scroll down and select Manage bank accounts. 

  • How can I edit or cancel a scheduled online payment?

    In the Barclays US App, tap the Payments icon at the bottom then select Payment Activity to modify or cancel your scheduled payments. You can also select an account and tap on Payment Activity from the Payments menu or use the hamburger menu to select Payments.

     

    On the website, select Payment Activity from the Payments menu and click on the modify or cancel link from the payment you want to edit or cancel. You can edit or cancel a scheduled payment until 7:00 pm ET on the scheduled payment date.

  • How do I make a payment to avoid a late fee?

    To avoid a late fee, make your monthly payment by your due date. You can:

     

    o   Pay from the Barclays US App or BarclaysUS.com before 11:59 pm ET. If your payment reaches us after 7:00 pm ET, you may see a late fee, but we’ll reverse it automatically when the payment posts in one or two days.

     

    o   Call the number on the back of your card and pay before 11:59 pm ET.

     

    o   Mail us a check or money order that we receive before 5:00 pm local time.

  • Can I use multiple bank accounts to make payments?

    Yes. Go to Bank Accounts from the Your profile menu. Then, you can add, edit and delete your bank account details. You can also add a bank account by selecting the Make a Payment option in the Payments menu.

     

    Additionally, you can set up a payment account and make payments in the Barclays US App. Tap the Profile icon at the bottom and select Bank accounts (you can also tap the Payments icon at the bottom or select an account and tap on View Payments) then scroll down and select Manage bank accounts.  

  • I pay some of my bills automatically with my Barclays account. What do I need to do to ensure my bills are paid once I receive my new account number?

    As soon as you receive your new account number, contact any auto-bill payment merchants to let them know your account number has changed.

  • Where can I mail my credit card payment?

    Mail your payment to the address on your statement:                   

    Credit Card payments                                             

    P.O. Box 13337

    Philadelphia, PA 19191

     

    Or

     

    Card Services

    P.O. Box 60517

    City of Industry, CA 91716

     

    Please allow 7-10 days for USPS delivery.

  • I want to make a Credit Card payment using my bank's phone or online banking service. What bank details do I need to provide?

    Please contact your financial institution directly for payment assistance.

  • Do I still need to make a payment if my Barclays account is enrolled in the SCRA benefits?

    Yes. You are still required to make payments on accounts enrolled in SCRA benefits.

  • How can I change my payment due date?

    Log in to your account and click Change payment due date from the Services menu.

     

    Note: Changing your payment due date will not affect any payments currently due. Please continue to monitor your statements to confirm when payments are due and to avoid late fees.

  • How do I avoid paying interest?

    You can avoid paying interest on purchases if you pay your Statement Balance in full by the Payment Due Date, every month.

Automatic Payments

  • What are Automatic Payments?

    Enroll in AutoPay to automatically pay the amount you specify from your checking or savings account each month. It's an easy way to make payments on time, every time.

     

    To enroll in AutoPay in the Barclays US App, log in to your account and tap on the Payments icon at the bottom (or select an account and tap on View Payments or use the hamburger menu and select Payments) then select AutoPay at the top.

     

    You can also enroll online. Select AutoPay from the Payments menu on your account homepage then choose your preferences. You can schedule Automatic Payments up to 10 days before your payment due date.

  • How much can I pay with Automatic Payments?

    You have a choice. You can pay:

    o  Your Minimum Due

    o  Your Statement Balance

    o  Or an amount of your choosing

     

    If you would like to enroll in AutoPay, please take the following steps:

    1.  Go to the Barclays website

    2.  Select account summary

    3.  Under the Payments tab select AutoPay

     

    From there you’ll be able to set up your Automatic Payment schedule, manage your accounts and transactions.

     

    You can also manage your Automatic Payments in the Barclays US App. Log in and tap on the Payments icon at the bottom (or select an account and tap on View Payments or tap the hamburger menu and select Payments) then choose AutoPay at the top.

     

    You can schedule Automatic Payments up to 10 days before your payment due date.

  • Will my Automatic Payment be adjusted each month?

    Your payment amount may change if:

     

    o Your statement balance, after adjusting for payments made, payments returned, and disputes entered, is less than your scheduled Automatic Payment at the time we process your payment. This will prevent overpayment.

     

    o Your selected amount is less than your minimum due. Payment will increase to the minimum. This will ensure your account does not go past due and that you remain in good standing.

  • How do I cancel my enrollment in AutoPay?

    To cancel your enrollment in AutoPay, please follow these steps:

     

    1.  Go to your account summary in your Barclays online account

    2.  Find the Payments tab and select AutoPay

    3.  Select "Cancel all"

     

    To cancel your enrollment in AutoPay using the Barclays US App, tap on the Payments icon at the bottom (or select an account and tap on View Payments or tap the hamburger menu and select Payments) then select AutoPay at the top, scroll down and select Cancel all or Modify all.

Payment processing

  • What does it mean when my payment is scheduled?

    When your payment is scheduled, it means the payment amount and transaction date have been accepted by Barclays and is waiting to be processed. You have until 7:00 pm ET to modify or cancel a scheduled payment. You can do that by selecting Payment Activity from the Payment menu. Then, click the Modify and cancel link for the payments in question.

     

    In the Barclays US App, tap on the Payments icon at the bottom (or select an account and tap on View Payments or tap on the hamburger menu and choose Payments) then select Payment Activity at the top to modify or cancel scheduled payments.

  • What does it mean when my payment is in process?

    It means the steps for requesting funds from your bank have started. Any in process payment cannot be modified or canceled.

  • What does it mean when my payment is posted?

    When your payment is posted, all processing has been completed. This happens within one or two days after your payment has been credited.

     

    View Credit Card Posting Timeframes by clicking here.

  • How do I know if a payment has posted?

    You can confirm your payment has been posted by going to the Payment menu and clicking on Payment activity. If your payment has been posted, you will see “Paid”.

     

    In the Barclays US App, tap the Payments icon at the bottom (or choose an account and tap on View Payments or tap on the hamburger menu and select Payments) then select Payment Activity at the top.

  • Why will my same day payment not be credited after 7:00 pm on the day of my statement cycle date?

    Your same-day payment will not be credited that day because statement processing has already begun. Barclays will credit your statement the following business day when the new statement cycle is in effect.

  • How can I find out why a payment was returned?

    Please contact your bank directly to learn why your payment was returned.

  • What is my minimum payment amount?

    Your minimum payment is the payment required each billing period to keep your account in good standing. You can find your minimum payment amount on your Monthly Billing Statement.

     

    You can view your statement in the Barclays US App and online. On the mobile app, log in, select your account and tap the hamburger menu. From there, select Statements and choose the monthly statement you wish to view.

     

    To view online, log in to your account and select Statements from the Activity & Statements menu.

     

    Check your Cardmember Agreement to determine how to calculate your minimum payment amount.

  • Why did my minimum payment change?

    Minimum payment due amount can vary each month due to an increase or decrease to your Statement Balance, an increase or decrease to your interest charges or any returned payment or late payment fees assessed. If you have an Easy Pay balance, your monthly Easy Pay payment will also be included in your Minimum Payment Due.