Revised as of January 2025

This Barclays Bank Delaware (Barclays) Online Privacy and Cookies Policy (Online Privacy Policy) describes our practices in connection with information that we collect through BarclaysUS.com and the other websites operated by us from which you are accessing this Online Privacy Policy (the Websites), through the software applications made available by us for use on or through computers and mobile devices (the Apps), and through our social media pages (Social Media Pages) as well as through HTML-formatted email messages that we send to you that link to this Online Privacy Policy (collectively, including the Websites, the Apps and our Social Media Pages, the Services). As used in this Online Privacy Policy, the term “Barclays” or “we” or “us” or “our” refers to Barclays Bank Delaware and its subsidiaries.

This Online Privacy Policy supplements other applicable policies, practices and privacy notices that may relate to specific business relationships you have with Barclays or to certain products or services, as described in the applicable Privacy Notices at the links to the left.

By providing Personal Information to us through the Services, you agree to this Online Privacy Policy.

Personal Information We May Collect Online

“Personal Information” is information that identifies you as an individual or relates to an identifiable person, such as information you provide via forms, surveys, applications or other online fields, including: 

• Name
• Mailing address
• Email address
• Telephone number
• Account number
• Social Security number
• Date of birth
• Username and password
• Profile picture

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Online Privacy Policy. 

How We May Collect Personal Information

We and our service providers may collect Personal Information in a variety of ways, including: 

• Through the Services: We may collect Personal Information through the Services, for example, when you sign up for a newsletter or request information on a Barclays product.
• From Other Sources: We may receive your Personal Information from other sources, such as public databases; joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected with on social media platforms, as well as from other third parties.

How We May Use Personal Information

We may use Personal Information:

• To respond to your inquiries and fulfill your requests.
• To send administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies. 
• To allow you to apply for products and services, evaluate your eligibility for such products and services, communicate with you regarding your application and provide you with related customer service.
• To send you targeted marketing communications that we believe may be of interest to you.
• To personalize your experience on the Services by presenting products and offers tailored to you.
• To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information. We suggest that you read these rules carefully.
• For our business purposes, such as data analysis, audits, risk control, fraud detection, monitoring and prevention, developing new products, enhancing, improving or modifying our products and services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
• As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with laws and regulations and to comply with legal process and law enforcement requirements; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, security, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

Your Personal Information will be disclosed consistent with our Privacy Notices. For example, Personal Information may be disclosed: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; (g) to allow us to pursue available remedies or limit the damages that we may sustain; and (h) in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

Other Users of the Services and the General Public

Please note that any information you post or disclose on or through our message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (including our Social Media Pages) will become public information, and may be available to users of the Services and to the general public. We urge you to use discretion when deciding to disclose your Personal Information, or any other information, on the Services.

Other Information We May Collect

“Other Information” is any information that may not reveal your specific identity directly but could be linked to you as an individual, such as:

• Browser and device information
• App usage data
• Information collected through cookies, pixel tags and other tracking technologies
• Demographic information and other information provided by you
• Aggregated information

How We May Collect Other Information

We and our service providers may collect Other Information in a variety of ways, including: 

• Through your browser or device: Certain identifying information is collected by most browsers or automatically through your device. We use this information to ensure that the Services function properly.
• Through your use of the App: When you download and use the App, we and our service providers may track and collect App usage data. Please be aware you will need to agree to additional terms and conditions when downloading the App.
• Using cookies: We use cookies, pixel tags or web beacons and other tracking technologies (collectively, cookies) to collect information which might relate to you, your preferences, or your device. Types of cookies we use are:
  • Strictly necessary: which are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
  • Sharing data for targeted advertising: which may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertising on other sites. If you do not allow these cookies you will experience less targeted advertising.
  • Performance: which allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
  • Functional: which enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

To learn more about interest-based advertising in general, please visit http://www.aboutads.info/choices.

• How we respond to Do Not Track Signals: Barclays honors Global Privacy Control signals within participating browsers in a frictionless manner. You may opt-out of sharing information in a browser that participates in the Global Privacy Control framework. See http://globalprivacycontrol.org/ for more information. Barclays does not otherwise respond to Do Not Track (DNT) signals transmitted by web browsers or similar mechanisms. For further information, please visit the About Ads and/or the Network Advertising Initiative links below. Many of Barclays’s vendors participate in these programs.
• IP Address: Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. We use IP Addresses for purposes such as calculating usage levels of the Services, helping diagnose server problems, and administering the Services.
• Physical Location: We may collect the physical location of your device to provide you with personalized location-based services and content. 
• From you: Other information, such as your location or your preferred means of communication, is collected when you voluntarily provide this information. 
• By aggregating information: Aggregated Personal Information does not personally identify you or any other user of the Services, (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).

How We May Use and Disclose Other Information

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use and protect it for all the purposes for which we use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.

This Online Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates. We are also not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information you disclose to other organizations. 

Notwithstanding any other provision, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications, and we may share personal information with them if you have submitted such information to us, such as your name, postal address, email address, or device ID. Our partners may link the nonpersonal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognize you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes.

To learn more about interest-based advertising in general and to opt out, please visit http://www.aboutads.info/choices. To opt out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.

Targeted Advertising
Online Behavioral Advertising (OBA) helps us serve you marketing messages that are relevant to you, based on your behavior on the web. If you don’t want to receive targeted advertising, you can opt out of OBA. This would remove your information from collection across Barclays, our affiliates, service providers and other companies we work with. Please visit the Network Advertising Initiative (NAI) Opt Out Page below to opt out, and for additional information:

networkadvertising.org/choices/

If you choose to opt out of advertisements, you will still see ads, but they will probably be less relevant to you.

Targeted Ads
If you see one of our advertisements being displayed on a third-party website, an AdChoices (also known as Advertising Option) icon is also displayed on that website. To opt out of the use of non-personal information in interest-based advertising of our products or services on third-party websites, click the AdChoices icon and follow the instructions. If you choose to opt out of interest-based advertising, a cookie will be placed on your browser to indicate your opt out decision.

We seek to use reasonable organizational, technical and administrative measures designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contacting Us section below.

If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out by following the instructions contained in such email.

We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, and you cannot opt-out from receiving administrative messages.

Keeping your account information up-to-date is very important. If you believe your account information is incomplete or not current, please contact us by using the Contact Us link.

Contact Us

The Services are not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Information through the Services.

The Services are controlled and operated by us in the United States, and are not subject to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence.

We may change this Online Privacy Policy. Please take a look at the Revised legend at the top of this page to see when this Online Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Online Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Online Privacy Policy.

If you have any questions about this Online Privacy Policy, please contact us by using the Contact Us link below.

Contact Us