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Subpoenas, Garnishments, Levies, and Related Legal Orders Information

Information on this site pertains only to accounts of Barclays Bank Delaware.  Refer to our FAQ’s for information concerning other Barclays entities

 

Release of Account Information

In lieu of a civil subpoena, Barclays Bank Delaware will provide responsive documents if it receives an Authorization for Release of Account Information Form which is signed and notarized by the Account Holder. Click HERE for a copy of the Authorization Form. Barclays Bank Delaware will only release account information with a completed form.  

Service of Civil Subpoenas, Garnishments, Levies, and Related Legal Orders

All civil subpoenas, garnishments, levies, and related legal orders should be served at the Barclays Bank Delaware address:

Attn: Subpoena Processing
Barclays Bank Delaware
125 S. West Street
Wilmington, DE 19801

 

The following items listed below are necessary for Barclays Bank Delaware to fulfill your subpoena request. If all of the steps are not followed, the subpoena may be ruled non-compliant or fulfillment may be delayed.

  • Subpoena is domesticated in Delaware

    Civil subpoenas issued by a state court other than Delaware must be domesticated in Delaware in order for Barclays Bank Delaware to fulfill the request pursuant to Delaware Uniform Interstate Depositions and Discovery Act, Del. Code Ann. § 4311

     

    Documents responsive to the Subpoena are located in Delaware. Therefore, Barclays Bank Delaware can reply substantively only if the subpoena is domesticated in Delaware pursuant to the Delaware Uniform Interstate Depositions and Discovery Act, Del. Code Ann. § 4311 (the “Act”). Unless or until the subpoena is domesticated in New Castle County, Delaware, Barclays is compelled by state and federal law not to release responsive information. As an alternative, Barclays will accept a signed and notarized release from the account holder authorizing Barclays to release the account records to you.

     

    To pursue domestication of a subpoena, please contact the New Castle County Courthouse utilizing the information below:

     

    New Castle County Courthouse
    500 North King Street
    Wilmington, DE 19801
    Telephone:  (302) 255-0800
    Fax: (302) 255-2261
    Hours: Monday - Friday, 8:30-5:00 pm ET

     

    The subpoena can be properly served at the following physical address:

     

    Barclays Bank Delaware

    125 South West Street

    Wilmington, DE 19801

  • Account holder name, Address, Full Social Security Number, Full Account number, and Account Type

     

    -  Consumer credit card account

    -  Business credit card account

    -  Consumer lending account

    -  Deposits account

  • Materials requested and date range

    All civil subpoenas, garnishments, levies, and related legal orders should clearly identify the documents and/or records requested. Any subpoenas received with vague requests (i.e. “any and all”) may result in limited responses. Additionally, if a time period is not specified, we will provide the last 6 months of available records from the date we receive the Subpoena.

  • Designated date for production

    Please allow a reasonable amount of time before the designated date in order to allow for processing. Barclays may be unable to provide responsive documents in a timely fashion if less than thirty (30) days’ notice is provided.

  • Return physical address

    We cannot ship to PO Boxes. Responsive documents are shipped via FedEx.

  • Payment of Fees

    Barclays charges a fee of $30 to cover the administrative expense of fulfillment where it takes less than two (2) hours to process the subpoena. 

     

    For requests that require more than two (2) hours, the Barclays Bank Delaware fee is $30/hour.  Barclays Bank Delaware will contact you before fulfilling a subpoena where fulfillment will take more than (2) hours, to make arrangements for pre-payment. 

     

    All fees must be paid in advance or accompany the request, and must be made by check or money order made payable to “Barclays Bank Delaware.”  

  • Records Custodian Affidavit

    If you require a Records Custodian Affidavit, please include it with your request and payment.

  • Email address

    Provide email address in case further information is needed.

 

Service of Criminal Subpoenas and Related Legal Orders in Criminal Cases

All subpoenas and related legal orders in criminal cases should be served at the Barclays Bank Delaware address:

Attn: Subpoena Processing
Barclays Bank Delaware
PO Box 8827
Wilmington, DE 19899

Email – criminalsubpoenas@barclaycardus.com
Fax – (866) 570-5231

To personally serve Barclays Bank Delaware, the physical address is:

Attn: Subpoena Processing
Barclays Bank Delaware
125 South West Street
Wilmington, DE 19801

 

The following items are necessary for Barclays Bank Delaware to fulfill your subpoena request. If all of the steps are not followed, the subpoena may be ruled non-compliant or fulfillment may be delayed.

  • Account holder name, Address, Full Social Security Number, Full Account number, and Account Type

    -  Consumer credit card account

    -  Business credit card account

    -  Consumer lending account

    -  Deposit account

  • Materials requested and date range

    Subpoenas should also clearly identify the documents and/or records requested. Any subpoenas received with vague requests (i.e. “any and all”) may result in limited responses. Additionally, if a time period is not specified, we will provide the last 6 months of available records from the date we receive the Subpoena.

  • Designated date for production

    Please allow a reasonable amount of time before the designated date in order to allow for processing. Barclays may be unable to provide responsive documents in a timely fashion if less than thirty (30) days’ notice is provided.

  • Return physical address

    We cannot ship to PO Boxes. Responsive documents are shipped via FedEx.

  • Payment of Fees

    Barclays charges a fee of $90 to cover the administrative expense of fulfillment where it takes less than two (2) hours to process the subpoena. 

     

    For requests that require more than two (2) hours, the Barclays Bank Delaware fee is $30/hour. Barclays Bank Delaware will contact you before fulfilling a subpoena where fulfillment will take more than (2) hours, to make arrangements for pre-payment. 

     

    All fees must be paid in advance or accompany the request, and must be made by check or money order made payable to “Barclays Bank Delaware.” 

     

    If EFT is used for payment, an EFT form must be provided.

  • Email address

    Please provide email address if further information is needed.

Frequently Asked Questions

  • Who do I contact for records concerning other Barclays entities?

    The instructions on this website apply only to Barclays Bank Delaware.  Barclays Bank Delaware cannot assist with production of information on behalf of other Barclays entities.  You must serve the entity directly or via their registered agent in the jurisdictions in which they operate.

  • The account was previously owned by Barclays Bank Delaware, but Barclays Bank Delaware sold it to another creditor. How do I request account materials?

    Barclays Bank Delaware is only able to provide the account records that it has in its possession, custody, or control.  You may need to send a document request directly to the creditor that purchased the account from Barclays if you want to obtain their account materials.

  • The account was previously owned by another creditor, but was purchased by Barclays Bank Delaware. How do I request the account materials that pre-date Barclays Bank Delaware’s purchase of the account?

    Barclays Bank Delaware is only able to provide the account records that it has in its possession, custody, or control. You may need to send a document request directly to the creditor that previously owned the account if you want to obtain their account materials.