Subpoenas, Garnishments, Levies, and Related Legal Orders Information
Information on this site pertains only to accounts of Barclays Bank Delaware. Refer to our FAQ’s for information concerning other Barclays entities
CIVIL SUBPOENAS
Release of Account Information
In lieu of a civil subpoena, Barclays Bank Delaware will provide responsive documents if the attorney’s office provides an Authorization for Release of Account Information Form which is signed and notarized by the Account Holder. Click HERE for a copy of the Authorization Form. Barclays Bank Delaware will only release account information to the attorney’s office with a completed form. This completed form can be emailed directly to civilsubpoena@barclays.com.
Service of Civil Subpoenas, Garnishments, Levies, and Related Legal Orders
All civil subpoenas, garnishments, levies, and related legal orders should be served at the Barclays Bank Delaware address:
Attn: Subpoena Processing
Barclays Bank Delaware
125 S. West Street
Wilmington, DE 19801
For personal service of legal documents, the service hours are Tuesday and Thursday from 9:00 am to 2:00 pm and Wednesday from 10:00 am to 3:00 pm.
The following items listed below are necessary for Barclays Bank Delaware to fulfill your subpoena request. If all of the steps are not followed, the subpoena may be ruled non-compliant or fulfillment may be delayed.
-
Subpoena domestication in Delaware
Civil subpoenas issued by a state court other than Delaware must be domesticated in Delaware in order for Barclays Bank Delaware to fulfill the request pursuant to Delaware Uniform Interstate Depositions and Discovery Act, Del. Code Ann. § 4311
Documents responsive to the Subpoena are located in Delaware. Therefore, Barclays Bank Delaware can reply substantively only if the subpoena is domesticated in Delaware pursuant to the Delaware Uniform Interstate Depositions and Discovery Act, Del. Code Ann. § 4311 (the “Act”). Unless or until the subpoena is domesticated in New Castle County, Delaware, Barclays is compelled by state and federal law not to release responsive information. As an alternative, Barclays will accept a signed and notarized release from the account holder authorizing Barclays to release the account records to you.
To pursue domestication of a subpoena, please contact the New Castle County Courthouse utilizing the information below:
New Castle County Courthouse
500 North King Street
Wilmington, DE 19801
Telephone: (302) 255-0800
Fax: (302) 255-2261
Hours: Monday - Friday, 8:30-5:00 pm ETThe subpoena can be properly served at the following physical address:
Barclays Bank Delaware
125 South West Street
Wilmington, DE 19801
Service of a subpoena through a registered agent in your State does not make the subpoena compliant. In order to be fulfilled, the subpoena needs to be domesticated in Delaware or a release needs to be obtained from the account holder.
-
Account holder name, Address, Full Social Security Number, Full Account number, and Account Type
- Consumer credit card account
- Business credit card account
- Consumer lending account
- Deposits account
-
Materials requested and date range
All civil subpoenas, garnishments, levies, and related legal orders should clearly identify the documents and/or records requested. Any subpoenas received with vague requests (i.e. “any and all”) may result in limited responses. Additionally, if a time period is not specified, we will provide the last 6 months of available records from the date we receive the Subpoena.
-
Designated date for production
Please allow a reasonable amount of time before the designated date in order to allow for processing. Barclays may be unable to provide responsive documents in a timely fashion if less than thirty (30) days’ notice is provided.
-
Return email address
Barclays uses a secure file sharing platform to send all responsive documents. A secure link is sent to the email address provided. Please remember to check your spam folders for this email.
-
Return physical address
We cannot ship to PO Boxes. Responsive documents are shipped via FedEx, ONLY when an email address is not provided or cannot be obtained.
-
Payment of Fees - Civil Subpoena
Barclays charges a fee of $60 to cover the administrative expense of fulfillment where it takes two (2) hours or less to process the subpoena. If this fee is not pre paid (included with the subpoena), an invoice will be sent with the responsive documents. If the subpoena is determined to be non compliant, an invoice will be included with the non compliant letter and release form.
For requests that require more than two (2) hours to fulfill, the Barclays Bank Delaware fee is $30/hour. Barclays will contact you before fulfilling a subpoena where fulfillment will take more than two (2) hours, to advise of additional costs.
All fees must be paid by check or money order made payable to Barclays Bank Delaware at PO Box 8827 Wilmington, DE 19899.
-
Records Custodian Affidavit
If you require a Records Custodian Affidavit, please include it with your request and payment.
CRIMINAL SUBPOENAS
Service of Criminal Subpoenas and Related Legal Orders in Criminal Cases
All subpoenas and related legal orders in criminal cases should be served at the Barclays Bank Delaware address:
Attn: Subpoena Processing
Barclays Bank Delaware
PO Box 8827
Wilmington, DE 19899
Email – criminalsubpoenas@barclays.com
Fax – (866) 823-8178
To personally serve Barclays Bank Delaware, the physical address is:
Attn: Subpoena Processing
Barclays Bank Delaware
125 South West Street
Wilmington, DE 19801
In lieu of a criminal subpoena, law enforcement agencies can submit a request directly to the following mailbox: lawenforcementrequests@barclays.com.
Please see the FAQs below for further details regarding these types of requests.
The following items are necessary for Barclays Bank Delaware to fulfill your subpoena request. If all of the steps are not followed, fulfillment may be delayed.
-
Account holder name, Address, Full Social Security Number, Full Account number, and Account Type
- Consumer credit card account
- Business credit card account
- Consumer lending account
- Deposit account
-
Materials requested and date range
Subpoenas should also clearly identify the documents and/or records requested. Any subpoenas received with vague requests (i.e. “any and all”) may result in limited responses. Additionally, if a time period is not specified, we will provide the last 6 months of available records from the date we receive the Subpoena.
-
Designated date for production
Please allow a reasonable amount of time before the designated date in order to allow for processing. Barclays may be unable to provide responsive documents in a timely fashion if less than thirty (30) days’ notice is provided.
-
Return email address
Barclays uses a secure file sharing platform to send all responsive documents. A secure link is sent to the email address provided. Please remember to check your spam folders for this email.
-
Return physical address
We cannot ship to PO Boxes. Responsive documents are shipped via FedEx, ONLY when an email address is not provided or cannot be obtained.
-
Payment of Fees - Criminal Subpoena
Barclays charges a fee of $90 to cover the administrative expense of fulfillment where it takes three (3) hours or less to process the subpoena. If this fee is not pre paid (included with the subpoena), an invoice will be sent with the responsive documents.
For requests that require more than three (3) hours to fulfill, the Barclays Bank Delaware fee is $30/hour. Barclays will contact you before fulfilling a subpoena where fulfillment will take more than three (3) hours, to advise of additional costs.
All fees must be paid by check or money order made payable to Barclays Bank Delaware at PO Box 8827 Wilmington, DE 19899.
Frequently Asked Questions
-
Who do I contact for records concerning other Barclays entities?
The instructions on this website apply only to Barclays Bank Delaware. Barclays Bank Delaware cannot assist with production of information on behalf of other Barclays entities. You must serve the entity directly or via their registered agent in the jurisdictions in which they operate.
-
The account was previously owned by Barclays Bank Delaware, but Barclays Bank Delaware sold it to another creditor. How do I request account materials?
Barclays Bank Delaware is only able to provide the account records that it has in its possession, custody, or control. You may need to send a document request directly to the creditor that purchased the account from Barclays if you want to obtain their account materials.
-
The account was previously owned by another creditor, but was purchased by Barclays Bank Delaware. How do I request the account materials that pre-date Barclays Bank Delaware’s purchase of the account?
Barclays Bank Delaware is only able to provide the account records that it has in its possession, custody, or control. You may need to send a document request directly to the creditor that previously owned the account if you want to obtain their account materials.
-
For law enforcement (criminal) requests, when can information or documentation be provided without a subpoena?
Information and/or documentation can be provided to law enforcement without a subpoena in the following situations:
a) The request is coming from an agency (Federal, County, Municipal, etc.)
b) Law enforcement is working on behalf of a customer (their victim)
c) Law enforcement is asking for transactional information only and the card in question already has a fraud closure on it or a bustout closure on it
d) In an emergency situation (i.e. homicide, kidnapping, missing person, etc.)