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Contact us

We're here to help you 24 hours a day, 7 days a week. See below for the variety of ways we can support you.

Self service

Manage your account online by registering or logging in or use the Barclays US app at the Apple App Store or Google Play Store to perform the below and more:

Download Barclays US App

 

Or text the word MOBILE to 60956

  • Make payment
  • Set up repeat/automatic payments
  • Check your balance
  • View minimum payment and your due date 
  • View most recent payments 
  • Check available credit
  • Review Rewards 
  • Transfer a balance
  • Report Lost or Stolen Card/Fraud
  • Change your PIN
  • Check credit card transactions
  • Dispute a charge
  • Order a replacement card
  • Add Authorized User
  • Lock Card
  • Enroll in Paperless Statements 

Phone

We want to hear from you. Please find the number below that best matches your need and give us a call.

Servicing Phone Numbers by Product

Have a quick question?

Connect with us on social media but please do not include any sensitive account information.

Reach us on  @AskBarclaysUS

Cardmember communications

Our cardmembers can send secure messages to protect their account information. To send us a secure message, simply log in to your account and select contact us. To view your messages, log in to your account and select the new messages link.

Complaint policy

You can register a complaint with us using the contact information below:

By U.S. Mail:
Card Services
P.O. Box 8801
Wilmington, DE 19899-8801

By Phone:
866-225-9725

View the full policy

Mail

We’re happy to accept your written correspondence as well. Below, you can find the address that best suits your need:

  • General Correspondence

    Card Services

    P.O. Box 8801

    Wilmington, DE 19899-8801

  • Credit Card Billing Disputes

    Card Services

    P.O. Box 8802

    Wilmington, DE 19899-8802

  • Credit Bureau Disputes

    Card Services

    P.O. Box 8803

    Wilmington, DE 19899-8803

  • Credit Balance Refunds

    Card Services

    P.O. Box 8746

    Wilmington, DE 19899-8746

  • Credit Card Payments

    Card Services

    P.O. Box 60517

    City of Industry, CA 91716-0517

     

    Card Services

    P.O. Box 13337

    Philadelphia, PA 19101-3337

  • Overnight Credit Card Payments

    (Using specific labels and envelopes through UPS, Mail Boxes Etc., FedEx, U.S. Mail)

    Remitco

    Card Services

    Lock Box 60517

    2525 Corporate Place, Suite 250

    Monterey Park, CA 91754

     

    (Using specific labels and envelopes through UPS, Mail Boxes Etc., FedEx, U.S. Mail)

    Remitco

    Card Services

    Lock Box 13337

    400 White Clay Center Drive

    Newark, DE 19711

  • Physical Address

    Barclays Bank Delaware

    125 South West Street

    Wilmington, DE 19801